FAQs

Keep AI’s FAQs

What is Keepy.us?

Keepy.us is a web-based platform designed to streamline data entry and management. It offers features to simplify the processing and organization of receipts and related documents.

How can I use Keepy.us?

To use Keepy.us, simply send an email with a receipt attached to keep@keepy.us. Our automated system will process the receipt and perform data entry tasks for you. The extracted data will be organized and exported to Google Sheets, making it easy for you to manage and analyze your receipts.

What file formats does Keepy.us support for receipt uploads?

Keepy.us supports a variety of file formats, including JPEG, PNG, HEIC, and PDF. You can easily upload receipts in these formats for processing and storage.

Can I export my receipt data to Google Sheets?

Yes, Keepy.us allows you to export your receipt data directly to Google Sheets. This feature enables easy organization, tracking, and analysis of your financial information. You can click here to see an example of how the data is seamlessly integrated into a Google Sheet.

Can multiple email addresses send receipts to a single workspace?

Absolutely! Keepy.us allows you to configure multiple email addresses to send receipts to a single workspace. This feature promotes collaboration and makes it convenient to consolidate receipts from various sources.

Yes, Keepy.us is compatible with popular web browsers such as Chrome, Firefox, Safari, and Edge. Ensure that you are using the latest version of your preferred browser for the best experience.

How does Keepy.us ensure the security of my data?

Keepy.us takes data security seriously. It employs industry-standard encryption protocols to protect your information during transmission and storage. Additionally, the platform adheres to strict privacy practices outlined in its Terms of Service and Privacy Policy.

Can I customize the appearance of Keepy.us?

Currently, Keepy.us does not offer customization options for the appearance of the platform. However, it provides a user-friendly interface designed to optimize usability and efficiency.

What analytics tools are used by Keepy.us?

Keepy.us utilizes Posthog Analytics to gain insights into website traffic, visitor demographics, and user interactions. This helps improve the platform’s functionality and user experience.

How can I contact the Keepy.us support team?

If you have any questions, feedback, or require assistance, you can reach out to the Keepy.us support team by sending an email to help@keep.us. They are dedicated to providing prompt and helpful support to address your inquiries.

How does Keepy.us ensure the privacy and confidentiality of my data?

Keepy.us is committed to protecting the privacy and confidentiality of your data. The platform adheres to strict security protocols and data handling practices to safeguard your information. Only authorized Keepy.us personnel with proper access to the Google Drive account (keep@keepy.us) can verify the AI’s optical character recognition (OCR) and ensure the accuracy of the data processing. This limited access helps maintain the confidentiality of your financial information.

Who has access to the data I upload to Keepy.us?

Access to the data you upload to Keepy.us is restricted to authorized Keepy.us personnel. The Google Sheets where your receipt data is stored is only accessible to the Keepy.us team members responsible for verifying the accuracy of the AI-processed information. Your data is not shared with any third parties without your consent.

Can I request the deletion of my data from Keepy.us?

Yes, you can request the deletion of any data you have uploaded to Keepy.us. To do so, please send an email to privacy@keepy.us, and the Keepy.us team will promptly process your request and remove your data from our systems.

How does Keepy.us handle the storage and retention of my data?

Keepy.us stores your receipt data securely in Cloud storage. The data is retained for a period of 7 years, in accordance with standard accounting and tax record-keeping requirements. Keepy.us is working on providing its clients the ability to self-manage their data, including the option to delete their data before the standard retention period. If you wish to have your data deleted, you can submit a request to privacy@keepy.us, and the Keepy.us team will promptly process your request.

Is my data ever shared with third parties?

Keepy.us does not share your data with any third parties without your explicit consent. The platform operates on a strict policy of data confidentiality, and your information is used solely for the purpose of providing the Keepy.us services to you.